Understanding Antivirus Subscriptions and Auto-Renewal

Many antivirus subscriptions renew automatically each year. Introductory prices are often lower than renewal prices, so it is worth reading the terms before you buy.

Before you sign up

• Note the first-year price and the stated renewal price.
• Check whether auto-renewal is on by default and how to turn it off.
• Look for the refund policy and any time limits for requesting a refund.
• Confirm how many devices the plan covers.

After you sign up

Save your order confirmation and write down the renewal date. Most providers let you manage renewal settings through an online account on their official website.

Beware of renewal scams

Scammers sometimes send fake “your subscription has renewed” emails or invoices that ask you to call a number to cancel. If you receive one, do not use the contact details in the message. Log in to your account through the provider’s official website, or check your bank statement, to confirm whether a charge is real.

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